Invoices and payments
Where to download invoices, how to send them to your accountant and what happens if a payment fails.
Download invoices from the dashboard
You'll find all invoices in the payments section of the Tavirio dashboard. Corrections and refunds are linked to the invoice they relate to.
Send invoices to your accountant
You can set a separate accounting email address that invoices are sent to automatically. You can also give your accountant access with the Accounting role: they see only invoices and payments.
Invoices without VAT
Tavirio is exempt from VAT, so we issue invoices without VAT.
If a payment fails
The product keeps working for 2 days, and the dashboard shows the exact date it will be switched off. After that we switch off only the unpaid product, and the others keep working normally. We keep your settings for 30 days, so once you pay you're back straight away.
Good to know
- Payments are handled by Stripe, one of the largest online payment operators. You enter your card details in a secure Stripe window: Tavirio never sees or stores them.
- Payment notifications can't be turned off, so nothing takes you by surprise.