TavirioTavirio Mail · Intelligent email communication
Email communication that organises itself.
Tavirio Mail is an intelligent system for managing email communication. It recognises what each message is about, sets priorities, assigns the case to the right person, keeps track of deadlines and prepares a reply in your style. Meeting requests wait for your decision, and orders sent by email go to your shop once you approve them. It all happens in the background, before you even open your inbox. You review and send.
Works with: Gmail, Google Workspace, Outlook, Microsoft 365, company email · from €35 / mo
- You pay per inbox, not per employee
- In English and in your customer’s language
- No card required
Hello Anna, we can change the delivery address as long as the order hasn't shipped yet. Please send the new address in your reply and I'll pass it on for processing.
The difference
Your work today vs. with Tavirio Mail.
TodayWithout Tavirio
- 80 unread emails in the morning and no idea where to start
- The same replies written from scratch
- Urgent matters lost among newsletters
- Nobody knows who's answering which email
With TavirioTavirio Mail
- Emails sorted by topic and priority
- A ready reply draft in the customer's language
- Urgent matters and deadlines at the top of the list
- Every case has an owner and a deadline
Works in the background
Before you sit down to work, your inbox is already organised.
Other AI tools for email wait until you ask them for something. Tavirio Mail gets to work as soon as a message arrives.
- 06:40
38 new emails arrive
Order questions, an invoice request, a complaint, a meeting request.
- 06:41
Every email gets a case and a priority
Urgent ones at the top. The complaint and the payment issue are marked “for a human”.
- 06:43
29 reply drafts ready
Based on your price list, terms and instructions. When something is missing, a ready-made question for the customer.
- 06:44
Meeting request recognised
It waits for your decision. Once you accept, Tavirio checks for a free slot in the calendar.
- 08:00
You just approve
You review the drafts, adjust whatever you like and click “Send”.
A sample morning in an online shop's office. Times and figures are illustrative.
Comparison
How is this different from AI built into your email?
AI built into email programs helps you write an email when you ask it to. Tavirio Mail prepares replies on its own, based on your company's knowledge.
| Feature | Tavirio Mail | AI built into email | Handling the inbox manually |
|---|---|---|---|
| When it works | on its own, when an email arrives | when you ask it | when someone sits down at the inbox |
| Drafts from company knowledge | from price lists, terms, PDF, Word and Excel files | usually on request, from files in the same suite | you write them yourself |
| Remembers company rules | yes, after approval | usually not | in your team's heads |
| Sorting and priorities | automatic: case, priority, deadline, owner | you set up labels, filters and rules yourself | manually |
| Orders from email | recognises the order and the returning customer, matches products at that customer's prices and creates the order in your shop | you retype it by hand | you retype it by hand |
| Meetings | recognises the request, checks the Tavirio calendar, sends a confirmation | you schedule them yourself | you schedule them yourself |
| Polish language | yes, and in the customer's language | depends on the program: not every AI feature supports Polish | yes |
| Gmail and Outlook together | yes, in one dashboard | usually only one provider's inboxes | each inbox separately |
| What you pay for | per inbox, with no limit on users or emails | usually per person on the team | your team's time |
Up to 5 inboxes for your whole team in Tavirio Mail€35 / mono extra fees for additional people
A general comparison of types of tools, not specific companies. Details depend on the provider and plan you choose.
What it does
Four tasks where Mail takes work off your team.
Sorts and prioritises
Every new email is read automatically: what it's about, how urgent it is, whether the customer gave a deadline and what language they write in. You can add up to 20 custom categories.
- Case type and priority
- Deadlines detected from the content
- Custom categories
Writes ready replies
Based on your price lists, terms and instructions, in the customer's language, in your company's style and the style of your earlier replies. When information is missing, such as a colour or delivery city, it suggests a question for the customer.
- Draft in the customer's language
- Style from your earlier replies
- A question when something is missing
Hello John, orders placed on working days by 13:00 ship the same day, and courier delivery usually takes 1–2 working days. An order placed today should arrive before Friday.
Keeps track of cases and deadlines
Every email that needs a response becomes a case with an owner, a deadline and a next step. Mail spots overdue cases, and when a customer doesn't reply, it prepares a polite reminder after 72 hours.
- Cases with an owner and deadline
- Overdue case detection
- Reminders for customers
Nothing goes out without you
By default every reply waits for approval. Cases go to the right person automatically, taking into account who knew the customer, workload, holidays and cover.
- Reply approval
- Automatic case assignment
- Shared and private inboxes
AI memory
Writes like you. Remembers your rules.
Tavirio Mail learns from your correspondence and from what you tell it. You decide what it remembers.
Your reply style
When drafting, Mail checks earlier emails with the same customer and your sent replies. It keeps the greeting, tone and language, but does not carry old prices or dates into a new case.
“Remember” in one sentence
Write, for example, “Remember: I prefer short replies without a formal signature”. It is your private preference and does not change settings for the rest of the team.
Company-wide rules under control
A rule for everyone, such as “we accept complaints through the form”, joins the shared knowledge only after the person in charge approves it. You can edit or switch off any rule.
Your edits stay
Whatever you type or edit by hand will not be overwritten by AI.
Private mail is not automatically shared with the whole company. We do not use saved knowledge to train a model on other companies' data. Detected spam is not analysed by AI.
Mail + Chat
An order from email reaches your shop after you approve it.
Customers order by email, the way wholesale buyers and regular customers do. Tavirio Mail recognises the order and the customer, Tavirio Chat matches products and prices from your shop, and the form fills itself in. You review it and create the order in Shoper or WooCommerce with a single button.
The customer sends an order by email
In their own words, with product names and quantities.
Mail recognises the order
The message goes to the “Orders” tab.
Mail checks who the customer is
A returning shop customer gets the order on their own account, and empty fields are filled in from their details. In Shoper, this also includes their price level (wholesale, special or retail) and discount. A new customer orders as a guest.
Chat matches products and prices
It searches your shop catalogue for the products closest to what the customer asked for. In Shoper, it calculates prices by customer group, e.g. “€1.01 customer price (catalogue €1.88)”.
Mail sets the delivery method
In WooCommerce, it recommends one of your shop's methods based on what the customer wrote or on their last order. In Shoper, it uses the shop's default delivery method.
The form fills itself in
Details from the email take priority, and empty fields (company, tax ID, phone, addresses) are filled in from the customer's shop account. When something is missing, one click prepares a request to the customer.
You review and approvea few steps
You can change a product, quantity or details before approving.
One button creates the order
The order is created in your shop as a new order, either on the customer's account or as a guest order. A message tells you which.
Required before approval
A product and quantity on every line, the customer's email and phone number and, for a new customer, a delivery address.
Personal collection
If your shop offers personal collection, a new customer doesn't need to give an address.
Invoice
The company name and tax ID go into the order, from the email or from the returning customer's account.
Prices
Your shop calculates them: in Shoper by customer group and discount, in WooCommerce the product price including any sale price.
Product and price matching works when Tavirio Mail is connected to Tavirio Chat and your shop.
| Orders from email | Shoper | WooCommerce |
|---|---|---|
| Returning customer on their own account | yes, with account details | yes, with account details (tax ID from the NIP, VAT or TAX field) |
| Customer wholesale prices and discounts | yes, by customer group | product price from the shop, including sale price; set a different price in the shop admin |
| Delivery method | shop default (personal collection, if you offer it) | recommended by Tavirio from the methods enabled in your shop; the cost is copied over for flat-rate methods |
| Status after creation | new order | pending payment |
In WooCommerce, you choose a specific parcel locker and handle complex shipping rates in the shop admin.
Tavirio Calendar
Meeting request: a time is suggested, you confirm.
A customer asks for a meeting or an appointment. Tavirio Mail recognises the request and, once you accept, checks for a free slot in the built-in calendar, agrees a time with the customer and sends a confirmation. You don't need a separate booking tool.
The customer asks for a meeting or appointment
In an ordinary email, in their own words.
Tavirio recognises the request
A “meeting” case is added to your list for a decision.
You confirmone click
You decide whether you want to meet.
Tavirio checks the calendar
It looks for a free slot in the Tavirio calendar and proposes a time to the customer.
The customer confirms the time
They simply reply to the email, with no logins or booking links.
The meeting is in the calendar
Tavirio saves it and emails the customer a confirmation.
Work report
See what Tavirio has done for you.
The system works in the background, so it's easy to miss how much it does. The work report shows it in black and white: how many emails it sorted, how many replies it drafted and how many meetings it booked.
This week in your inbox
sample dataThese figures are examples. You'll see your own results in the report during the 14-day trial.
Start
Set up Mail yourself in minutes.
Create an account
Email and plan choice. No card required.
Connect your inbox
Gmail and Outlook via Google or Microsoft sign-in, no password needed. Connect other business email with its address and password.
Add knowledge
Price list, terms, instructions and other company documents.
Reply faster
Drafts wait in the dashboard. You review and send.
Who it's for
Works best where the inbox takes up most of your team's time.
Order status, address changes, invoices.
“When will you ship my order #10511?”
Questions about offers, dates and prices.
“How much does the service cost and when is your next free slot?”
Documents, invoices, confirmations.
“Please correct the invoice, the VAT number is wrong.”
All features in every plan
Order
- Request detection
- Priorities and deadlines
- Custom categories
- Multiple inboxes
- Spam skipped by AI
Replies
- Reply draft
- Reply in the customer's language
- Your company's style
- Follow-up questions
- Manual edits protected
Knowledge
- Price lists and terms
- Instructions
- PDF, Word, Excel
- Document versions
- AI memory and company rules
Team
- Cases with an owner
- Automatic assignment
- Holidays and cover
- Work report
Step by step
This is what working with Tavirio Mail looks like.
See step by step how Tavirio Mail organises your inbox.
Sign in with Google or Microsoft. Company email: your email address and password, and we'll work out the server settings ourselves.
Hello Peter, we will issue the invoice to the company details given in the attachment and send it to this address within one working day.
Waiting on us. Next step: send the correction with the correct tax ID.
Illustrative view with sample data.
Calculator
Work out how much time you’ll get back.
See how much time and money you could save with Tavirio. Enter your own values and see the estimated benefits for your business.
Estimated time saved
0hours less time a month writing replies
That’s about 0 working days.
0 a month
We count 22 working days. We assume reviewing a ready draft takes a third of the time needed to write the reply. Check it in a 14-day trial, no card required.
This is only an estimate. Results depend on the data you enter, how your business works and how you actually use Tavirio.
Tavirio Mail pricing
Tavirio Mail: choose your plan.
You pay for inboxes, not messages. No limit on users or emails. All features in every plan. Try 14 days for free.
Prices with annual billing. The amounts shown are the average monthly cost.
For one inbox or a small team.
Try 14 days€350 per yearYou save €70
€0 for 14 days
Extra mailbox: €7 / month (optional)
For larger operations and many inboxes.
Try 14 days€950 per yearYou save €190
€0 for 14 days
Extra mailbox: €7 / month (optional)
For large organisations and extensive communication.
Try 14 days€1,890 per yearYou save €378
€0 for 14 days
Pay-as-you-go is optional and off by default. The same rate applies on every plan, and extra charges in a month never exceed the price of the next plan up.
Prices shown are final. Tavirio is exempt from VAT. Annual payment upfront. 2 months free compared with monthly payment.
FAQ
Frequently asked questions about Tavirio Mail pricing
Which plan should I choose for 1–5 email inboxes?
Choose Start for €35 a month. You connect 1 to 5 business inboxes and get all Tavirio Mail features, with no limit on users or on emails handled by AI.
When should I choose Pro or Business?
When you use more inboxes. Pro for €95 a month covers 6 to 15 inboxes, and Business for €189 a month covers 16 to 30 inboxes. Have more than 30 inboxes? Contact us about the Enterprise plan with a custom quote.
What does one email inbox mean?
It is one connected email address, e.g. contact@yourcompany.com. If you use several separate company inboxes, choose a plan that covers their total number.
Is the number of users limited?
No. In every plan you can use Tavirio Mail with no limit on users. You pay for the number of connected inboxes, not the number of employees.
Is there a limit on emails?
No. Tavirio Mail does not limit the number of messages analysed or handled by AI. Whether you receive 100 or 5,000 emails, the price of your plan depends only on the number of connected inboxes.
Can I change my plan later?
Yes. You can start with a smaller plan and move to a higher one when your company needs more inboxes.
Can I try Tavirio Mail for free?
Yes. You can try Tavirio Mail for 14 days free of charge, with no payment card required. You will see how it works on your own correspondence and decide for yourself whether to continue.
FAQ
Questions about Mail
Can't find your question? Write to hello@tavirio.com. We reply on working days.
Which inboxes does Tavirio Mail work with?
With Gmail and Google Workspace (via “Sign in with Google”), with Outlook and Microsoft 365 (via “Sign in with Microsoft”) and with company email on your own domain (with your email address and password). When you sign in with Google or Microsoft, you don't give us your password. For company email, Mail works out the server settings itself, and we store your password encrypted.
Does Tavirio send emails on its own?
Never, by default. Every reply waits for a person's click. For selected types of cases you can let Mail send replies on its own, but only when it is at least 90% confident in the answer. Complaints and payments always go to a person, Mail never replies on its own to emails older than 24 hours, and you can exclude selected customers from automated actions entirely.
What does Tavirio Mail read in my inbox?
Tavirio Mail loads incoming and sent mail from the last 90 days and checks for new emails every 15 minutes. Other people can't see an employee's private inbox.
Where do I work with my emails?
In the Tavirio Mail dashboard. A reply sent from Tavirio also lands in the Sent folder of your regular mailbox, together with attachments.
How many people can use one inbox?
As many as you need. There is no user limit in any plan. You only pay for the number of connected inboxes.
Do the replies sound like us?
Yes. Mail learns from your company's sent replies: length, greetings, closings, form of address and tone. It changes the style only after at least 5 similar edits. You can set the greeting, closing and signature by hand and reset the style at any time. With every draft, Mail also checks earlier correspondence with that customer, but does not carry old prices or dates into a new case.
What does Mail remember, and who can see it?
What you tell it, for example “Remember: I prefer short replies”. Such a preference applies only to your account. A rule for the whole company joins the shared knowledge only after the person in charge approves it. You can edit or switch off everything in the “AI memory and rules” panel. Team membership does not give access to someone else's private mailbox.
One ecosystem
Tavirio Mail works on its own or together with Chat and Seller.
Each product works on its own. Together they look after your business in three places from a single account: your inbox, your shop website and Allegro.
Tavirio Mail
Inbox: sorts emails, drafts replies, books meetings.
Tavirio Chat
Shop website: answers customers 24/7 and recommends products.
Tavirio Seller
Allegro: scores listings and prepares improvements.
14 days free · no card required
Try Tavirio Mail in your inbox.
Try Tavirio Mail free for 14 days. See how it organises your inbox and how much time it can save your business.
- No card required
- No contract, no commitment
- Set it up yourself in minutes