Pricing

Simple pricing. All features in every plan.

Choose a product and scale. You start with 14 days free, no card required. After the trial, pay monthly or yearly with 2 months free.

Prices with annual billing. The amounts shown are the average monthly cost.

What does one full conversation mean? It is a customer's whole conversation with Chat, regardless of how many messages are sent. One chat = one conversation.

Solo
€25€21 / mo

Monthly averagePaid upfront for the year: €250You save: €50

up to 100 full conversations per month
About 3 conversations a day on average
1 shop or website

To start with, for a small shop or website.

Try 14 days

€0 for 14 days

Over the limit: €0.25 per conversation (optional)

RECOMMENDED TO START Start
€59€49 / mo

Monthly averagePaid upfront for the year: €590You save: €118

up to 300 full conversations per month
About 10 conversations a day on average
1 shop or website

For a shop with daily traffic.

Try 14 days

€0 for 14 days

Over the limit: €0.25 per conversation (optional)

Pro
€119€99 / mo

Monthly averagePaid upfront for the year: €1,190You save: €238

up to 1,000 full conversations per month
About 33 conversations a day on average
3 shops or websites

When chat is a permanent service channel.

Try 14 days

€0 for 14 days

Over the limit: €0.25 per conversation (optional)

Business
€209€174 / mo

Monthly averagePaid upfront for the year: €2,090You save: €418

up to 3,000 full conversations per month
About 100 conversations a day on average
5 shops or websites

For large shops and teams.

Try 14 days

€0 for 14 days

Over the limit: €0.25 per conversation (optional)

Pay-as-you-go is optional and off by default. The same rate applies on every plan, and extra charges in a month never exceed the price of the next plan up.

One conversation is the whole exchange, regardless of the number of messages.

Approaching your limit? You'll get a notification and choose: a higher plan or pay-as-you-go.

Unused conversations expire. A new allowance starts in the next billing month.

This is an approximate conversion of the monthly limit to 30 days. You can use conversations at any time during the month. Unused conversations do not carry over to the next billing period.

All features in every planThe same features, whichever plan you choose.

14 days freeNo payment card required.

You can change your plan at any timeA higher plan starts as soon as you pay the difference.

The allowance renews every month; unused conversations expire. You get a notification before you reach your limit. A higher plan works straight away once you pay the difference. Final prices. Annual payment upfront; 2 months free.

Included in every Tavirio Chat planAnswers only from shop dataOrder status with an email codeReturns and complaints with photosHandover to the teamRating and correcting answersContact collectionProduct recommendations and comparisonCart via chat, by voice tooBudget and premium bundlesReorders and substitutesDiscounts based on your thresholdsAbandoned cartsAll features →

FAQ

Frequently asked questions about Tavirio Chat pricing

What does one full conversation mean?

One conversation is a new customer's whole conversation with Tavirio Chat, regardless of how many messages are exchanged. A customer can ask many questions within one conversation.

How do the Tavirio Chat plans differ?

All plans have the same features. They differ in the number of conversations available per month and the number of connected shops or websites. You choose the plan that suits your business.

What happens when I use up my conversation limit?

Tavirio notifies you before you reach the limit. You can then move to a higher plan or turn on pay-as-you-go: every conversation over the limit costs the same on every plan (the rate is shown next to the plans). If you choose nothing, Chat stops replying to customers once the limit is used up, until the end of the month.

Can I change my plan during the month?

Yes. A higher plan starts immediately once you pay the price difference. You do not have to wait for the next billing month.

Do unused conversations carry over to the next month?

No. Unused conversations do not carry over to the next period. Every billing month you get a new allowance of conversations according to your plan.

What does “1 shop or website” mean?

It is one place where Tavirio Chat runs – an online shop or an ordinary website. If you run several shops or websites, you can choose the Pro or Business plan.

What do I gain with annual payment?

You get 2 months free. You pay upfront for 10 months and use it for 12 months. The conversation limit still renews every month.

Can I try Tavirio Chat for free?

Yes. You have 14 days to test your chosen plan free of charge, with no payment card required. When the trial ends, you decide whether to continue. We do not charge you automatically.

Prices shown are final. Tavirio is exempt from VAT. Billed monthly or yearly.

Billed in EUR.

Calculator

Work out how much time you’ll get back.

See how much time and money you could save with Tavirio. Enter your own values and see the estimated benefits for your business.

Chat, phone, messages in your shop.
Time to write a full reply.min
E.g. questions about delivery, returns, availability.%
What 1 hour of your or your team's work costs.€

Estimated time saved

0hours less time a month on repetitive questions

That’s about 0 working days.

Value of your time

0 a month

Recommended planTavirio Chat / mo
Try Chat free

We count 30 days because the chat runs every day: conversations × minutes × share of repetitive matters. Check it in a 14-day trial, no card required.

This is only an estimate. Results depend on the data you enter, how your business works and how you actually use Tavirio.

Tavirio Chat

A customer asks. You don't have time. Tavirio Chat replies.

Customers ask about products, delivery and availability at all hours. When a reply is slow, they may buy elsewhere. Tavirio Chat replies straight away, and your team has time for more important things.

See prices 14 days free
no payment card required

A customer writes after hours

Chat replies 24/7, including evenings and weekends.

Everyone asks the same thing

Chat answers common questions about products, delivery and returns.

Your staff can't keep up

Chat handles many conversations at once and takes the load off your team.

FAQ

Payment questions

Can't find your question? Write to hello@tavirio.com. We reply on working days.

Does every plan include all features?

Yes. Plans differ only in limits: conversations, inboxes, Allegro accounts, listings or images.

How does the 14-day trial work?

You create an account, choose a product and plan, and use it free for 14 days. No card required.

What happens after the trial?

3 days before the end, the day before and on the last day of the trial you get a report with your usage and a recommended plan. If you stay, you pay monthly and can cancel at the end of any period. If not, the product is paused and we keep your settings for 30 days.

How does the yearly plan work?

You pay upfront for 10 months and use it for 12. That's like getting 2 months free. You can switch a monthly plan to yearly at any time.

Can I change my plan?

Yes. A higher plan takes effect immediately, a lower one from the next billing period.

What if I use up my limit?

Tavirio lets you know in advance. You can move to a higher plan, which works straight away once you pay the difference. We never change or buy anything without your consent. Tavirio Mail has no limit on messages or users.

Is VAT added to the price?

No. Tavirio is exempt from VAT, so the listed price is the final price. We issue invoices without VAT.

How much does Tavirio One cost?

Nothing. Access to Tavirio One, the shared dashboard for Chat, Mail and Seller, is included in the price of your active products.

14 days free · no card required

Start free. Decide after 14 days.

Try the product you choose on your own data before you pay anything.

  • No card required
  • No contract, no commitment
  • Set it up yourself in minutes
Try free for 14 days