When you're running out of your limit

We warn you in advance, and you decide whether to change your plan.

approx. 2 min
  1. Check your usage in the dashboard

    On the subscription card you see a limit usage bar and your usage history.

  2. You get warnings

    You're notified at 70%, 90% and 100% of your limit, and earlier if your usage rate suggests the limit will run out before the end of the period.

  3. You choose what's next

    You can move to a higher plan. It works straight away once you pay the difference; you do not have to wait for the next billing month.

  4. A new allowance every month

    The limit renews every billing month. Unused conversations do not carry over to the next period.

Good to know

  • Tavirio Chat counts full conversations: one conversation is a customer's whole conversation with Chat, regardless of the number of messages. Once the limit is used up, Chat stops replying to customers until you change your plan or a new billing month begins.
  • Tavirio Seller has two separate allowances: listing optimisations (a suggested new title and description for one listing) and generated images (a thumbnail or product graphic). Listing scoring, monitoring and measuring results don't use limits.
  • Tavirio Mail only counts inboxes. There is no limit on users or on emails handled by AI.
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