Dashboard tour · 6 screens

This is Tavirio Mail from the inside.

Go through the dashboard screen by screen. For every view we explain what you see, what you can do and what counts towards your plan limit. At the end you'll find an exact breakdown of what you pay for.

Illustrative mock-ups with sample data. The dashboard may look slightly different.

01 / 06

Inbox: sorted automatically

Every new email is read automatically: what it's about, how urgent it is, whether the customer gave a deadline and what language they write in. Emails are grouped into threads, and you have shared and private inboxes in one place.

You choose a plan based only on the number of connected inboxes. There's no limit on the number of people on your team.

What you can do here

  • Switch between your company's inboxes
  • Filter cases that need action
  • You add up to 20 custom categories

On screen

  1. Case type
  2. Priority and deadline detected from the content
  3. Filter for cases that need action
  4. Owner
  5. Shared and private inboxes
app.tavirio.com/mail/skrzynka
Inbox · 38 new
biuro@firma.pl sklep@firma.plPrivate: anna@company.com
All 38Needs action 9 Draft ready 21Uncategorised 2
AKAnna K. · Change of delivery addressCan I change the address? I need it by Friday. Order #10511
ORDERURGENT · BY FRIDAYJOANNA
PBPeter B. · Company invoicePlease issue a VAT invoice to the details attached
DRAFT READYINVOICE
MWMartha W. · Damaged productThe product arrived damaged, photos attached
FOR A HUMANCOMPLAINT
JTJan T. · Size questionIs model 42 available in black?
DRAFT READYEN
02 / 06

Reply draft: ready to review

Mail writes a suggested reply in the customer's language, in your company's style and based on your price lists, terms and instructions. You send it.

What you can do here

  • You edit the text or generate a new version
  • You add a question for the customer when something is missing
  • You send with attachments, and the reply also lands in the Sent folder

On screen

  1. Case type and priority
  2. Draft in the customer's language
  3. Reply based on company knowledge
  4. Question for the customer when data is missing
  5. Sent only after you click
app.tavirio.com/mail/szkic
Peter B. · Company invoice
From: peter.b@… · today 9:12INVOICE NORMAL
Hello, I'd like a VAT invoice issued to my company. The details are attached. I placed the order yesterday.
REPLY DRAFT in the customer's language

Dear Mr B., thank you for your message. We'll issue the invoice to the details in the attachment and send it to this address within one working day.

Question for the customerThe message is missing an order number. Add a request for the number?Add
Based on company knowledge: price list, termsEdit New version Send ✓
03 / 06

Cases: owner, deadline and next step

Every email that needs a response becomes a case with an owner, priority, deadline and next step. Mail spots overdue cases, and when a customer doesn't reply, it prepares a polite reminder after 72 hours, at most twice.

What you can do here

  • You see what stage every case is at
  • You act on overdue cases
  • You send ready-made reminders

On screen

  1. Stages: new, to approve, in progress, waiting, closed
  2. Owner, deadline and next step
  3. Overdue cases
  4. Reminder after 72 hours
  5. Change history
app.tavirio.com/mail/sprawy
Cases
New 6To approve 9In progress 14 Waiting for customer 5Waiting on us 3Closed
JNWholesale order · LumoJoanna · deadline: Friday · next step: send pro forma
IN PROGRESS
TKInvoice correction · SmithTomek · deadline passed yesterday
OVERDUE
ANInstallation quote · BrownWaiting for the customer for 72 hours
REMINDER READY
Default response time: 24 hoursEvery change saved in the history
04 / 06

Knowledge and style: replies that sound like you

You upload company documents: PDF, Word, Excel and more, up to 10 MB. Previous versions are kept, and Mail always uses the latest one. The style is learned from sent replies: length, greetings, sign-offs and forms of address.

What you can do here

  • Add and update documents
  • You set the greeting, sign-off and signature
  • You reset the style when you want to start over

On screen

  1. Documents with version history
  2. Style learned from sent replies
  3. Style changes after 5 similar corrections
  4. Signature set manually
app.tavirio.com/mail/wiedza
Knowledge and style
Price list 2026.xlsx Excel · version 3 · updated yesterday
CURRENT
Shop terms.pdfPDF · version 1
CURRENT
Installation guide.docxWord · version 2
CURRENT
+ Add document (up to 10 MB)
Company style FROM SENT REPLIES
  • Form of address: Mr / Ms
  • Short and to the point, no emoji
  • Sign-off: Kind regards

The style only changes after 5 similar corrections

Set signature manually Reset style
05 / 06

Team: cases go to the right person

Mail assigns cases itself, taking into account who has already spoken with the customer, skills, workload, working hours, holidays and cover. The report shows how many cases were handled and how quickly.

Plans differ only in the number of inboxes. Unlimited users, the same features in every plan.

What you can do here

  • Check your team's workload
  • You set up cover for holidays
  • Invite more people, with no user limit

On screen

  1. Automatic case assignment
  2. Holidays and cover
  3. Working hours
  4. Work report
app.tavirio.com/mail/zespol
Team and assignment
38new cases
29drafts ready
91%replies within 24 h
JNJoanna · invoices and payments 12 cases · assigned: she has already spoken with the customer
UP TO DATE
TKTomek · on holiday until Friday New cases go to the cover: Ania
COVER
ANAnia · sales9 drafts to review
TO REVIEW
Working hours: Mon–Fri 8–18+ Invite someone
06 / 06

Inboxes and autonomy: you decide

You connect Gmail and Outlook through Google or Microsoft sign-in, and company email with an email address and password. For each inbox you set the level of autonomy. By default Mail prepares drafts and a person approves them. Sending without a person can be switched on only for selected types of cases.

What you can do here

  • You connect shared and private inboxes
  • You choose the level of autonomy
  • You exclude selected customers from automated actions

On screen

  1. Connected inboxes
  2. Scope: 90 days, checked every 15 minutes
  3. Levels: 0, 1 (default), 2
  4. Cases Mail never replies to on its own
app.tavirio.com/mail/zasady
Inboxes and autonomy
@biuro@firma.pl Shared · address and password (encrypted)
CONNECTED
@anna@company.comPrivate · only Anna can see it
CONNECTED

Mail from the last 90 days, new emails every 15 minutes

Level of autonomy
0 · analysis only1 · drafts for approval2 · send at ≥ 90% confidence
Always to a person
ComplaintsPaymentsEmails older than 24 hSelected customersUncertain answer

What you pay for

You pay for inboxes, not messages.

You choose a plan based only on the number of connected email inboxes. No limit on users or emails. All features are in every plan.

Counts towards the limit

  • Connected email inbox

Doesn't count towards the limit

  • Users with dashboard access
  • Emails analysed and handled by AI
PlanPriceWhat's includedWho it's for
Start€35 / mo1–5 email inboxesFor one inbox or a small team.
Pro€95 / mo6–15 email inboxesFor larger operations and many inboxes.
Business€189 / mo16–30 email inboxesFor large organisations and extensive communication.

Every plan has the same features, Tavirio One included and a 14-day trial, no card required.

Tavirio does

  • Recognises the case type, priority and deadline
  • Prepares reply drafts in the customer's language and your style
  • Assigns cases and keeps track of deadlines
  • Prepares reminders when a customer doesn't reply

You do

  • You connect inboxes and add company documents
  • Review drafts and send replies
  • You decide how much Mail can do on its own

Still have questions about Mail?

You'll find the feature overview, pricing and FAQ on the product page.

14 days free · no card required

Try Tavirio Mail in your inbox.

Create an account, connect your tool and see this dashboard with your own data. 14 days free, no card required.

  • No card required
  • No contract, no commitment
  • Set it up yourself in minutes
Try free for 14 days